• North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

Operate effectively with limited staff

Rare is the organization that has enough qualified people to do what needs to be done. And with the expectation that a significant percentage of experienced utility workers will retire over the next decade, utilities are looking to extend their capabilities through technology. Elster can help.


Hosted solutions: If you know you don’t and won’t have the IT staff to deploy, operate and manage an AMI system on your own, Elster has a number of hosted solutions that will let you focus on your core business. These solutions range from simple hosting of the server hardware or the web-based application, all the way to a fully managed solution with easy-to-access reports that give you exactly what you need, when you need it. Learn more>>


Work flow automation: There are so many ways to leverage this innovative toolbox! Build a best practices work flow for customer service processes to ensure that your Customer Service Representatives deliver consistent, efficient responses; and new CSRs come up to speed much more quickly. Develop an automate work flow to manage disaster responses: ideal when everyone is working under pressure and you have less-well-trained staff stepping into unfamiliar roles. Every time we demo this tool kit, every user has an idea of how it will make his or her work more efficient and easier. Learn more>>


EnergyAxis: It’s been clear for many years that AMI systems improve efficiency, reducing field visits, allowing utilities to assign staff to more productive and less repetitive tasks. Let EnergyAxis take the burden off your team. Learn more>>

 

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