• North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

  • North America

     

Revenue Protection

There are dozens of ways that utilities can lose earned revenue and every one of them has a negative impact on your bottom line.

 

It doesn’t matter whether the issue is malicious or accidental, events such as theft, water leaks, line losses, or customer failure to pay, leave you (plus your shareholders, your members or your community) to suffer the consequences.


With Elster on your side, you can select the loss prevention methods and applications that match your requirements.


Detection of energy theft and water leaks: Elster residential meters are equipped with tilt/tamper sensors that alert you whenever a meter is removed or replaced. Utilities often place a special watch on accounts where meters have been removed without a work order. Elster offers a stackable answer to detect more sophisticated thefts or complex technical losses. Learn more>>


Water leaks or water conservation violations can be identified through similar methods. Utilities can use EnergyAxis water meter data to pinpoint slow leaks in households, significant leaks in main supply lines, or significant water consumption at unusual or unauthorized times. Contact Elster for more information>>


Delinquent accounts, unoccupied premises: Utilities with challenges related to account delinquency (as well as move in, move out activities or unoccupied premises) can benefit from residential meters with built-in service disconnect switches. Especially useful in areas with high student populations or rental properties, Elster’s REX2 with service switches eliminates utility truck rolls, minimizes the risk to field technicians, and can help the utility recover unpaid balances more quickly. Learn more>>

 

Prepayment applications: Elster partners with Exceleron for prepayment solutions. Every family needs utility services, but in this economy, sometimes it is hard for families to scrape together a deposit or keep up with monthly bills. Prepayment offers a flexible alternative that allows customers to pay as much as they want, as often as they want—with no deposit needed. And it can be structured in a way that the utility can recover previously unpaid balances over time. It’s a winning arrangement that improves both customer satisfaction and the utility’s bottom line. Learn more>>


Solutions for extensive energy theft: Where energy theft is a pervasive problem, Elster has partnered with EES. EES’s application uses sophisticated algorithms to identify and pinpoint where and when theft is occurring. This is especially important in places where utility records alone are insufficient to press charges and the utility must collaborate with police to actually catch the culprit in the act. Learn more>>

 

Resources

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